Set up customers
Service Provisioning
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Article
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5/14/2025
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To classify a customer as own or third-party on the Customer Card page, follow these steps:
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On the General FastTab, in the Service Provisioning Type field, select Own or Third-Party.
Updating the Service Provisioning Type field value affects only newly created documents, existing documents are not updated. -
In the Service Provisioning Vendor No. field, select a third-party vendor to link with.
The system updates the Service Provisioning Vendor No. field value on the associated Vendor Card page.
This field is available only when the Service Provisioning Type field value is set to Third-Party. If the field value is changed, the link made to the third-party vendor is removed.