Quality control action plan

Once you set up all the Quality Control Questions, you can create the Quality Control Action Plans. When the answers to the Quality Control Questions deviate from the specified target range, resulting in a 'Fail', Quality Control Actions will be created. Follow the below steps to create Quality Control Action Plan:

1. Select the Search icon , enter Quality Control Action Plans, and then choose the related link.
2. On the Quality Control Action Plans page, select New.
   The Quality COntrol Action Plan page opens.
3. On the General FastTab, in the Code field, enter a value.
4. In the Description field, enter a value.
5. In the Quality Control Team, select a quality control team.
6. On the Lines FastTab, enter the values in the required fields.

7. In the Depends on Sequence field, enter the sequence number of the question that determines whether the corresponding line should be displayed while answering the quality control action plan questions. Only sequence numbers that are less than the current line number are allowed.

   
   You can reference only question-type lines. Task-type lines cannot be referenced.

8. In the Required Answer field, select the expected answer that must be given for the referenced question for the corresponding line. This field value is mandatory if the Depends on Sequence field value is defined.
   The system validates the dependencies and updates to the resulting quality control action plan when a quality check is posted.

   • When completing the action plan, dependent lines that meet the defined criteria automatically appear and become editable.
   • If you change your response and the criteria are no longer met, the dependent line is hidden again, and any entered values are cleared.
   • After posting the action plan, you can view the Depends on Sequence and Required Answer field values on the Posted Quality Control Action page.

   For example, a quality control action plan exists with the following details:

   Sequence	Description	Action Type	Depends on Sequence	Required Answer
   1	Is the raw material inspected?	Question	0
   2	Approve the batch for dispatch	Task	1	Yes
   3	Hold batch for re-inspection	Task	1	No
   4	Request maintenance check	Question	1	No

   Scenario 1: When you answer Yes for sequence 1 in the action plan, the system displays the Approve the batch for dispatch question on the quality control action plan associated with the Quality Control App page.

   Scenario 2: When you answer No for sequence 1 in the action plan, the system displays the Hold batch for re-inspection, and Request maintenance check questions on the quality control action plan associated with the Quality Control App page.

   In quality control action plans, some questions or tasks may be intentionally hidden based on your previous responses. These skipped lines are not treated as incomplete during posting. The system validates only visible or active lines, allowing you to post the quality control action without being blocked. Hidden or disabled lines are ignored during posting.

The Extended checkbox is selected if extended instructions for the action plan line are added by executing the Extended Instructions action. This checkbox is updated automatically and is non-editable. You can also view this checkbox on the Quality Control Action page.

Add extended instructions

You can add detailed guidance or notes to an action plan line by executing the Extended Instructions action. These instructions help you understand how to perform specific quality actions during a quality check.

To add extended instructions, follow these steps:

1. On the Lines FastTab, select the Extended Instructions action.
   The Extension Instructions page opens.
   The fields on the General FastTab display the code, description, and sequence associated with the action plan.
2. In the Extended Instructions section, enter the detailed steps or information needed to complete the action plan line.

3. On the action bar, you can execute the following actions as needed:

   Action	Description
   Page	Switch between the extended instructions of other action plan lines.
   Actions	Save the entered or updated extended instructions.

4. Select Close.

   You can use extended instructions to provide specific guidance, safety precautions, or additional context to ensure accurate task execution during quality checks.