View and manage the POD information in transport documents

Aptean Proof of Delivery (POD) Integration  •  Article  •  8/27/2025  • 

You can view the proof of delivery (POD) status in the lines of the Transport Order and Transport Management pages.

The POD Status field value is inherited from the inbound payload received for the selected transport document and it is non-editable. The available options are:

  • Blank: No delivery recorded yet.
  • Fully Delivered: No quantities are rejected
  • Fully Rejected: All quantities are rejected
  • Delivered with exceptions: The quantities are partially rejected

The proof of delivery attributes 1 to 9 field values are inherited from the POD delivery results inbound event and are updated on the POD Attributes FastTab of the Proof of Delivery Drop Detail Card page and displayed on the Transport Order page.

You can define the stop date and stop time information in the data sent to the transport request based on the transport stop, either delivery or pickup. These fields specify the exact date and time for pickups or deliveries, helping you plan and manage transport schedules more accurately.

You can set up the pickup time in the transport request, and it appears in related documents, such as the Transport Order, Transport Management, or Transport Planning page. This field is not visible by default and must be made visible through personalization.

You can execute the Mark as Fully Loaded action on the Transport Management page to mark a transport order as fully loaded, indicating that all goods for the order are loaded and ready for transport.

When you execute the Show POD Drop Details action on the Transport Order page for a selected line, the Proof of Delivery Drop Detail Card page opens.
Alternatively, select the Search icon , enter Proof of Delivery Drop Detail List, and then choose the related link.
You can select the desired record to check the result details for the selected transport order.

On the General FastTab, you can view the following information:

FieldDescription
Transport Order No.Specifies the transport order linked to this delivery.
Source Document No.Specifies the number of the original document related to this delivery drop.
Source Document TypeSpecifies the type of the original document related to this delivery drop.
Location CodeSpecifies the location code where the delivery drop is handled.
Shipment DateSpecifies the date when the delivery drop was shipped.
Trip No.Specifies the trip number associated with this delivery drop.
Pending Drops To ProcessSpecifies whether the selected drop details card contains any lines that are not processed.
Has ErrorsSpecifies whether any line in this delivery drop contain errors.

On the Drop Details Result FastTab, you can view the following information:

FieldDescription
Entry No.Specifies the sequence number of the entry in the list. The system assigns this number to maintain the order of entries.
Transport Order No.Specifies the transport order linked to this delivery.
Transport Request KeySpecifies the internal reference key used to associate the transport request with the delivery line.
TypeSpecifies the status of the delivery line based on the proof of delivery. The available options are:
  • Confirmed: Indicates that the item was delivered successfully.
  • Rejected: Indicates that the item was not accepted or delivered due to a delivery exception.
Delivery Exception CodeSpecifies the code for the delivery exception, such as damage, missing items, or other rejections.
Line Level InformationSpecifies the key that uniquely identifies line-level details. The system generates this key by combining the item number, lot number, and serial number.
QuantitySpecifies the quantity delivered or rejected for the line. You can define decimal number rounding for quantities using the POD Quantity Precision field value on the Item Units of Measure page, set through the transport loaded event. The available options are 0 to 5 decimal places, with the default set to 0.
Weight QuantitySpecifies the weight quantity delivered or rejected for the line. This is applicable only if the item is a catch weight item.
Sequence No.Specifies the sequence in which the quantity entries were recorded.
Item No.Specifies the item number associated with the delivery line.
Lot No.Specifies the lot number if the delivered item is tracked by lot.
Serial No.Specifies the serial number if the delivered item is tracked by serial number.
Shipment No.Specifies the shipment number that corresponds to the delivery entry.
Shipment Line No.Specifies the line number on the shipment that corresponds to the delivery entry.
Source Document No.Specifies the source document number.
Source Document TypeSpecifies the source document type. It can be sales, purchase, or transfer order.
ProcessedSpecifies whether line (unit) has been processed within Business Central for the sales order.
InvoicedSpecifies whether the line (unit) has been invoiced.
ErrorSpecifies whether an error occurred during processing. Turn on the toggle to send an email notification to the user set up on the Proof of Delivery Setup page. The related sales order or line must be reviewed and processed manually based on the confirmed and rejected units. The job queue skips lines that are already processed or marked as error in the next run.

The Open Log Entries action is available for the drop details result line, if the selected line has the Error checkbox selected. When you execute this action, the Proof of Delivery Drop Details Log page opens and you can view the drop details, and the error message details for the selected line. Alternatively, you can view the list of all the drop details log by navigating to the Proof of Delivery Drop Details Log page from the Search icon.

On the POD Attributes FastTab, you can view the attribute values 1 to 9, which are updated from the POD Delivery Results inbound event using the JSON payload received during the proof of delivery process.

You can execute the following actions on the Proof of Delivery Drop Detail Card page.

ActionDescription
Undo Shipment + Return OrderReverse the shipment and create a return sales order for the delivery drop.
Undo Shipment + Return Order + Post InvoiceReverse the shipment, create a return sales order, and post the invoice for the delivery drop.
Aptean Proof of Delivery ReportGenerate and print the proof of delivery report for the selected drop, including delivery details and recipient confirmation.
Open Source Sale OrderOpen the original sales order related to this delivery drop.
AttachmentsView and manage files (images and signatures) related to the selected proof of delivery drop.
Send Success EmailSend a confirmation email indicating the successful delivery of the drop.