View and manage the inbound AIP events for POD

You can view a list of records of the delivered orders on the AIP Events page with the Direction Type field value set as Inbound.

To view the list of inbound events approved by customers on the receipt of delivered goods, follow these steps:

1. Open the AIP Connection Setup page.
2. On the action bar, select Process Events.
   The AIP Process Events dialog appears.
3. In the Type field, select Inbound.
   You can also select the required values in the Product Name field. The Product Id field value is updated based on the Product Name field value selected. However, it is optional to select the product name.
4. In the Operation field, select Transfer, and then select OK.
   After the data is transferred, an event is created on the AIP Events list page. This event must then be processed to save the received delivery information. You can process the event manually, or it can be handled automatically using a job queue. For more information, see the Aptean Integration Platform (AIP) connector.
   The system receives information of all the approved proof of delivery in the form of signature or images.

Processing of inbound event

When the system receives a POD inbound event, it processes the related sales order in Business Central. If any item is marked as rejected, the system processes it based on the rejection code. If the item quantities are fully shipped, then the order is released based on the configuration on the Proof of Delivery Setup page. This is automatically run by a job queue set up in AIP.
After processing, a confirmation email is sent to the customer. If there is an error during this process, it is notified to the customer through the email address specified in the proof of delivery setup.

However, if a sales line is partially shipped on different dates, the system does not update or process it correctly.