View and manage proof of delivery attachments

Aptean Proof of Delivery (POD) Integration  •  Article  •  7/2/2025  • 

You can use the Proof of Delivery Attachments page to view detailed information about attachments and transport orders, helping you track and manage delivery documentation efficiently. The attachment can be an e-signature, or an image captured during the delivery process.

To view the list of POD attachments, follow these steps:

  1. Select the Search icon , enter Proof of Delivery Attachments, and then choose the related link.
    The Proof of Delivery Attachments list page opens.

  2. Select the desired record.
    The Proof of Delivery Attachment card page opens.

  3. On the General FastTab, you can view the information related to the transport order in the following fields:

    FieldDescription
    Transport OrderDisplays the code that identifies the transport order linked to this proof of delivery. This code is automatically assigned during the inbound POD result event to associate attachments with the correct shipment and logistics details.
    Transport Request KeyDisplays a system-generated key that uniquely identifies a transport request. The format is: TR-[Document Type Code]-[Document No.]-[Shipment Date]-[Location Code]-[Trip No.] For example: TR-SO-1001-20250420-NYC-001.
    Line Level InformationDisplays a text value combining the item number, lot number, and serial number without spaces. This helps identify each item line in the delivery. The format is: ItemNo|LotNo|SerialNo. For example: ITEM123|LOT456|SN789.
    Sequence No. of the AttachmentDisplays the position of the attachment within a specific document or event line. The number helps maintain the correct order when multiple attachments are associated with the same document. This value is retrieved from the inbound event.
  4. On the Attachments Information FastTab, you can view attachment related information in the following fields:

    FieldDescription
    Attachment NameDisplays the reference number assigned to the attachment for identifying it in relation to the proof of delivery.
    Attachment TypeSpecifies the type of the proof of delivery attachment. The available options are: Signature and Image.