Place a new order

You can begin placing a new order from the e-commerce portal by selecting a ship-to location and preferred delivery date. This step helps define where and when the order should be delivered before browsing your available catalog items.

1. On the Home page, select the ORDER button.

   The Order Entry window opens.

   

2. In the Ship-to field, select the delivery address from the list of ship-to addresses associated with the customer account in Business Central.

3. In the Delivery Date field, select the Calendar icon to specify the delivery date for the order.

   The system displays only valid delivery dates, based on the configuration in the Delivery Calendar and Delivery Horizon fields on the E-commerce Setup page in Business Central. For more information, see Set up e-commerce.

   
   Invalid dates are disabled and cannot be selected or entered manually.

4. Select a date.

   After you update the Ship-to and Delivery Date field values, the system automatically checks whether an existing order has the same ship-to address and delivery date.
   If a matching order is found, a confirmation message appears. You can select CONTINUE to proceed with creating a new order using the same details or CANCEL to exit without creating a new order.

5. Select SUBMIT.

   The Order Entry window closes and your personalized item catalog is displayed.

   
   Before submitting, you can select the RESET button to reset the specified values on the Ship-to and Delivery Date fields.