Overview of the e-commerce site and its user roles

Aptean E-Commerce  •  Article  •  7/2/2025  • 

The e-commerce platform allows businesses to browse products, place orders, and manage their purchases online. It connects directly with Business Central to provide real-time access to inventory, pricing, and customer-specific information.

This platform connects businesses, such as customers (for example, La Fiesta Restaurant), with a vendor (for example, Fresh Foods Distribution) to facilitate online ordering and order management. While the vendor and customer represent companies, two types of users interact with the platform.

The following table outlines their roles and responsibilities.

RoleDescriptionResponsibility
AdminAn internal staff member with the vendor (for example, Fresh Foods Distribution).Configures the e-commerce portal, manages settings, and links users to customer accounts.
UserA representative of a customer organization to place orders (for example, La Fiesta Restaurant).Logs in to the portal to place and tracks orders on behalf of a customer organization.