Review of conversion errors

The standing order conversion error log provides a centralized location to review, manage, and resolve errors that occur during the conversion process.

To review and manage conversion errors, follow these steps:

1. Select the Search icon , enter Standing Order Conversion Error Log, and then choose the related link.
   The Standing Order Conversion Error Log page opens.

2. Enter the required information of the following fields:

   Field	Description
   Entry No.	Specifies the unique identifier for the error record.
   Processing Date	Specifies the date when the system attempted to convert the standing order.
   Conversion Date	Specifies the target date on which the standing order was scheduled to convert into a sales order.
   Standing Order No.	Specifies the standing order number where the error occurred. You can select this field to open the related record on the Standing Sales Order page.
   Source Type	Specifies the source type of the standing order. Currently, only Customer is supported.
   Source No.	Specifies the customer number associated with the standing order that failed to convert.
   Source Name	Specifies the customer name corresponding to the Source No. field value.
   Address Code	Specifies the ship-to code linked to the delivery address of the customer.
   Address Name	Specifies the ship-to address name defined in the customer record.
   Line No.	Specifies the line number from the standing order where the error occurred. This field is populated for line-specific errors.
   Item No.	Specifies the item number that failed to convert. This field is displayed only for line-specific errors.
   Variant Code	Specifies the variant code of the item, if applicable.
   Description	Specifies the description of the item on the standing order line.
   Unit of Measure Code	Specifies the unit of measure defined for the item (for example, PCS or KG).
   Day of Week	Specifies the day of the week defined for the standing order line.
   Quantity	Specifies the ordered quantity that failed to convert during processing.
   Converted Order No.	Specifies the sales order number that was created even if some lines failed during the conversion.
   Status	Specifies the error status: Error (red color), Resolved (yellow color), or Closed (green color).
   Error Text	Specifies the system-generated error message, up to 120 characters.
   Comment	Enter notes about the error resolution or investigation steps, up to 120 characters. This field is editable.

Update error status

To update the status of one or more error records, follow these steps:

1. On the Standing Order Conversion Error Log page, select one or more error records.
2. On the action bar, select Change Status.
   A dialog opens.
3. Select Resolved or Closed.
4. Select OK.

The system updates the Status field value for all selected records and changes the color coding accordingly.

Add resolution notes

To add notes to an error record, follow the steps below:

1. On the Standing Order Conversion Error Log page, select the error record.

2. In the Comment field, enter your notes up to 120 characters.

   The system automatically saves the comment when you move to another field.