Create backorder lines

Backorder Management  •  Article  •  9/24/2025  • 

To create backorder lines from a sales order, follow these steps:

  1. Navigate to the relevant Sales Order page.
  2. On the action bar, select Actions > Functions > Backorder Management if you want to move the quantity of all sales order lines.
    Alternatively, you can select specific sales order lines and then select the Backorder Management action on the Lines FastTab to move the quantity of the selected sales order lines.


    Ensure that the Status field value on the sales order is set to Open, the sales order lines do not have item tracking lines or reservation entries, and the Blocked toggle on the associated Item Card page is turned off.

    The system displays the relevant sales order lines on the Backorder Management List page.

  3. Enter the required information in the following fields:

    FieldDescription
    Item No.Specifies the item number associated with the sales order line.
    DescriptionSpecifies the description of the item associated with the sales order line.
    Variant CodeSpecifies the variant of the item associated with the sales order line.
    QuantitySpecifies the total quantity of the item on the sales order line.
    Quantity to MoveEnter the quantity of the item you want to move to an existing or new sales order. The system displays the total quantity by default.
    Move TypeSelect whether the movement is due to underdelivery or for movement of quantity. The available options are:
    • Underdelivery: You can specify a reason for underdelivery in the Underdelivery Reason Code field. In this case, the sales order line quantity remains the same.
    • Quantity: The system moves the quantity specified in the Quantity to Move field to the existing or new sales order. After movement, the quantity on the original sales order line is updated.
    The default value is Underdelivery.
    Underdelivery Reason CodeSelect the reason for underdelivery of the shipment. This field value is editable only when the Move Type field value is set to Underdelivery.
    Location CodeSpecifies the location from where the item on the sales order line is to be shipped to the customer.
    Quantity ShippedSpecifies the quantity of the item that has been shipped.
    VarianceSpecifies the variance between the quantity moved to existing or new sales orders and the quantity on the original sales order line. You must ensure that the Quantity to Move field value does not exceed the difference between the Quantity and Variance field values.
    Outstanding QuantitySpecifies the quantity of the item that has not been shipped yet.
    Available InventorySpecifies the quantity of the item that is currently available in the inventory and not reserved for other demand.
    InventorySpecifies the total quantity of the item that is currently in the inventory at all locations.
    Gross RequirementSpecifies the sum of the dependent demand and the independent demand for the item on the sales line. Dependent demand includes production order components of all statuses, assembly order components, and planning lines. Independent demand includes sales orders, transfer orders, service orders, job tasks, and demand forecasts.
    Scheduled ReceiptSpecifies how many units of the assembly component are inbound on purchase, transfer, assembly, firm planned production, and released production orders.
    Substitutes ExistSpecifies whether there is a substitute for this item.
    Unit of MeasureSpecifies the unit of measure associated with the sales order line.

    The backorder lines are created.

You can move the quantity of the items specified in the Quantity to Move field value for all backorder lines to an existing or new sales order. For more information, see Move backorder lines to an existing sales order and Move backorder lines to a new sales order.