Manually change sales price and/or discount

Advanced Pricing  •  Article  •  11/4/2025  • 

Not in all cases, the prices that are suggested by the Advanced Pricing logic are correct in the eyes of the person registering the transaction. Setup can be missing, or a salesperson may want to deviate from general pricing to satisfy a customer in the trading process for example. Therefore, it is possible to overrule/change the prices that are suggested by the system.

When manually changing the price or discount, recalculation factors are altered, and the applied sales price line/discount line is identified as manually specified. The price and discount will be frozen, i.e., they will not automatically change anymore when, for example the order quantity or UoM in the sales price line is adjusted.

Manually change the sales price

  1. On the Applied Sales Price and Discount page, on the action bar, select Actions > Functions > Manual Price.
  2. On the Change Applied Unit Price page, enter Unit Price, e.g., 11.00.
  3. Click the lookup button Unit of Measure Code. If required, change the unit of measure in which the manual price is registered on the Item Units of Measure page.
  4. Select and click the required Code.
  5. Select another unit of measure, if necessary, and click OK.
    Optionally, these additional details can be added on the Change Applied Unit Price page.
  6. Enter Currency Code.
  7. Turn on the Allow Line Disc. toggle.
  8. Turn on the Price Includes VAT toggle.
  9. In the Price Change Reason Code field, enter the reason for the price change. The default value is derived from the Price Change Reason Code field value on the Sales Price List page.
  10. Turn on the Freeze Price & Discount toggle to control whether the resulting new price and discount must be marked as frozen, meaning that the system does not recalculate if the sales line quantity is subsequently changed. The starting value and editability of this toggle are controlled by the Freeze Sales Price on Manual Change field value on the Advanced Pricing Setup page.
  11. Select OK.
  12. Navigate to the Applied Sales Price and Discount page.
    On the Applied Sales Price Line FastTab:
    Picture1
    • The Originated From field value has automatically updated to Manually Specified to indicate that the price from system setup was overruled.
    • The Frozen checkbox is selected.
    • The Unit Price field value is updated from 10.00 to 11.00.

Manually change the discount

  1. On the Applied Sales Price and Discount page, on the action bar, click Actions > Functions > Manual Discount.
  2. On the Change Applied Line Discount page, click the Discount Method field.
  3. Select the required method, e.g., Amount, from the options Percentage and Amount.
  4. Enter Discount Value, e.g., 6.00.
  5. Click the lookup button in the Unit of Measure Code. If required, change the unit of measure.
  6. Select and click the required Code.
  7. Select another unit of measure, if necessary, and click OK.
  8. On the Change Applied Line Discount page, enter Currency Code.
  9. Turn on the Price Includes VAT toggle.
  10. In the Price Change Reason Code field, enter the reason for the discounted price. The default value is derived from the Price Change Reason Code field value on the Sales Price List page.
  11. Turn on the Freeze Price & Discount toggle to control whether the resulting new price and discount must be marked as frozen, meaning that the system does not recalculate if the sales line quantity is subsequently changed. The starting value and editability of this toggle are controlled by the Freeze Sales Price on Manual Change field value on the Advanced Pricing Setup page.
  12. Select OK.
  13. Navigate to the Applied Sales Price and Discount page.
    On the Applied Sales Price Line FastTab:
    Picture1
    • The Originated From field value has automatically updated to Manually Specified to indicate that the discount from system setup was overruled.
    • The Frozen checkbox is selected.
    • The Discount Value field value is updated from 5.00 to 6.00.


The values you update through the Manual Price and Manual Discount actions on the sales documents are updated to the applied sales price and discount fields on the sales document lines based on the configuration on the Advanced Pricing Setup page and vice versa.