Manage print agents

Aptean Print  •  Article  •  4/3/2023  • 

The Aptean Print Agents page contains a list of agents that have been installed for printing service. You can view details of the print agents in the following fields:

FieldDescription
Computer NameSpecifies the computer name of the agent.
Client VersionSpecifies the version number that the agent is currently using.
Client BuildSpecifies the build that the agent is currently using.
ConnectedSpecifies the status of the connection.
Last Connect Date TimeSpecifies the date and time that the agent was last connected.

To upgrade the agents and refresh the agents and printers

  1. Select the Search icon , enter Aptean Print Agents, and then choose the related link.
    The Aptean Print Agents opens.
  2. On the action bar, select:
    • Upgrade Agent: Upgrade the agent software to the most recent version.
    • Refresh Agents Printer List: Update the list of available printers that are associated with the respective agents if any printer is added or removed from the server.
    • Refresh Agents & Printers: Update the list of available printers along with their respective agent.
    • Printers: Navigate to the Aptean Printers list page. For more information, see Aptean Printers.