Set up an SSCC customer

Article • 1/17/2025 • 5 min read

Some customers may request a personal SSCC number series, so their administration will become clearer. Therefore, it is possible to set up an SSCC number series on the customer level. Besides the customer specific SSCC number series, the customer can request a specific SSCC label layout. The customer can also indicate whether he only accepts homogeneous shipping containers or whether mixed shipping containers are permitted as well. This can be set up in the Customer SSCC Setup.

  1. Select the Search icon , enter Customers and choose the related link.

    The Customers page opens.

  2. Select the preferred No.

    The Customer Card page opens.

  3. On the action bar of Customer Card page, select Related > Customer > SSCC Setup.

    The Customer SSCC Setup page opens.

  4. Fill in the following fields on the General FastTab of Customer SSCC Setup page.

    FieldDescription
    Enable SSCCSpecifies whether the SSCC setup is configured for the specified customer. When the Enable SSCC toggle is turned on, the system will check whether SSCCs are assigned when posting the document. When the toggle is turned off, no SSCCs can be assigned for this customer.
    SSCC Label Layout CodeSpecifies the Label Layout Code selected for the specified customer. his report will be used when a detailed SSCC label is printed. If this field is left empty, the report that is selected in the ‘Detailed Label Layout Code’ in the Company SSCC Setup will be used when printing a detailed SSCC label.
    CompositionSpecifies the composition of the SSCC logistical units that are allowed for this customer. When implementing the SSCC label, it is important to distinguish between homogeneous and heterogeneous shipping containers. The user can indicate whether a customer only wants to receive homogeneous shipping containers or whether mixed shipping containers are also permitted. For mixed shipping containers, a distinction is made between mixed lot numbers and mixed items.
    GTIN requiredSpecifies if the GTIN must be set up when using SSCC functionalities. When the toggle ‘GTIN Required’ is turned on in the Customer SSCC Setup, the system checks if a GTIN code is set up. When the item/variant/unit of measure is entered in a sales order line and when the sales order is released, it is checked whether the item/variant/unit of measure combination is present in the Item Reference Entries with type Bar Code or Customer.
    Lot No. requiredSpecifies whether the lot number should already be assigned when creating an SSCC for a Lot-Tracked Item. When for an Inventory Pick line or Warehouse Shipment line, an SSCC number is created, the system can check if a lot number is assigned for that line. It depends on the Customer SSCC Setup whether or not this check is triggered during the creation of the SSCC number.
    Require Shipping Unit RegistrationSpecifies whether the Shipping unit number is required while handling the License Plate tracked items during warehouse pick via the MWR app. The GRAI option can be selected only if SSCC is enabled.
  5. On the General FastTab of the Customer SSCC Setup page, turn the Enable SSCC toggle on.

  6. Select the Composition from the dropdown.

    Select an option from the list: Homogeneous, Mixed Lots, Mixed Items

    CompositionDescription
    HomogeneousSpecifies that a shipping container is allowed to contain only one item number with the same lot number.
    Mixed LotsSpecifies that a shipping container is allowed to contain only one item number, but with different lot numbers.
    Mixed ItemsSpecifies that a shipping container is allowed to contain any combination of item numbers and lot numbers.
  7. On the SSCC FastTab, fill in the following fields:

    FieldDescription
    Extension DigitSpecifies a number that can range from 0 to 9. It is used to increase the capacity of the Serial Reference within the SSCC. When all SSCC fields on the customer SSCC setup are filled, they will be used instead of those on the company SSCC setup.
    GS1 Company PrefixSpecifies the globally unique number issued to a GS1 member company. When all SSCC fields on the customer SSCC setup are filled, they will be used instead of those on the company SSCC setup.
    Serial Reference Nos.Specifies the code of the number series allocated to identify a logistic unit. When all SSCC fields on the customer SSCC setup are filled, they will be used instead of those on the company SSCC setup.

    ![NOTE] The system displays a notification to remind you if not all the Customer SSCC Setup fields have been entered: Not all SSCC fields have been filled in. If the GS1 Company Prefix and Serial Reference No. remain not filled in, a notification will be shown when creating an SSCC number.

    You can generate a preview of the SSCC number with the company set up to verify the correct setup of the SSCC fields.

  8. On the action bar of the Customer SSCC Setup page, select Actions > Preview SSCC.

    The dialog box appears displaying the resulting SSCC No.

  9. Select OK.

    The Customer SSCC Setup is now completed.

Customer SSCC Setup conditions