Quality control scores

Article • 4/24/2025 • 5 min read

You can assign scores for the quality control plans and create quality control checks based on them. Follow the below steps:

On the Quality Control Plan page, on the action bar, select Scoring.
The Quality Control Scores page opens.

The Status field value on the General FastTab of the Quality Control Plan page must be set to New or Inactive.
In the Score field, enter a value.
In the Check Result field, select Pass or Fail.
Select the next line to enter a new score and then fill in the required fields.

It is not mandatory to fill in the Lot Attribute Name, Lot Attribute Value, and Inspection Status field values.

You can further assign a score criteria for each score. It is used to determine the score of the quality control check. Follow the below steps:

On the Quality Control Scores page, on the action bar, select Criteria.
The Score Criteria page opens.
In the Criteria Type field, select Question or Category.
In the Criteria field, click the AssistEdit button to select a value.

When you select the Criteria Type field value as Question, a quality control question included in the quality control plan is selected as the criteria. If you select Category in the Criteria Type field, the criteria must be a quality control question category used for a quality control question in the quality control plan.
In the Calculation field, select a value.

Calculation	Description
FAIL RATE	Percentage of all instances of a question in the category failed.
SUM	Sum of all questions in the category - should be a simple sum/total of values.
AVG	Average of all questions in the category - should be a weighted average or sample size considered.
MIN	Minimum of all questions in the category.
MAX	Maximum of all questions in the category.
PERCENT SAMPLE	Percentage of all instances of a question in the category sample size.

In the Equality field, select a value.
In the Value field, enter a value.

You can only select FAIL RATE in the Calculation field for option-type quality control questions. The criteria is deleted when you delete the specific quality control score.

Quality control check score evaluation

Once you assign the criteria for quality control scores, follow the below steps to create quality control checks with the scores:

On the Quality Control Check page, on the Lines FastTab, in the Answer field, enter a value for the quality control question.
On the action bar, choose Score.
The quality control check score result is displayed in the Score field on the General FastTab and you cannot make any further changes to the document. You can remove the scores by selecting Score > Clear Scores action and then add new answers to the quality control questions.

If there are no criteria set to the quality control scores, the first found score without criteria will be considered for the quality control check. Also, you need to arrange the good score at the start of the sequence to the bad score at the end.
On the action bar, select Post.

You can directly post the quality control check by skipping to score it. When you choose the Post action, a dialogue opens to confirm if you want to score the quality control check and post it. If you choose the proceed, the score value is automatically updated in the Score field on the General FastTab. Select the score value to view the scoring criteria.

> [!NOTE]
> When a quality control check is posted with a lot number and a quality control score exists with the **Lot Attribute Name**, **Lot Attribute Value**, and **Inspection Status** field values, the following information can be found on the **Lot No. Information Card** page: <br><li> The **Inspected Status Code** field on the **General** FastTab displays the value of the **Inspection Status** field on the **Quality Control Scores** page. <li> The **Lot Attributes** FastTab displays the values set in the **Lot Attribute Value** and **Inspection Status** fields on the **Quality Control Scores** page.

When printing the posted quality control check from the Posted Quality Control Check page by choosing Print > Print Document from the action bar, the document displays the quality control score results, values, and criteria set for the quality control check in the Scoring group.

The system evaluates scores in sequence, starting from the first. It assigns the first score that meets all the criteria. If no criteria are met, it continues to evaluate the next scores in order. The last score typically has no criteria and acts as the default.

Let us consider an example as shown in the table below, which illustrates a scoring setup based on the Condition lot attribute.

Sequence	Score	Check result	Lot attribute name	Lot attribute value	Inspection status
10	A	Pass	Condition	A – Excellent	RELEASED
20	B	Pass	Condition	B – Good	RELEASED
30	C	Pass	Condition	C – OK	RELEASED
40	D	Pass	Condition	D – Bad	CAUTION
50	F	Fail	Condition	F – Unsellable	QC BLOCKED

Criteria for score

To receive a score of A, all the following conditions must be true.

Defect category fail rate ≤ 5%
- For example, if there are 20 questions categorized as DEFECT, no more than 1 failure is allowed.
  - 0 failures = 0% fail rate → Pass
  - 1 failure = 5% fail rate → Pass
  - 2 failures = 10% fail rate → Fail
TEMP question average between 30 and 40
- All answers to the TEMP question are averaged.
- The average must be ≥ 30 and ≤ 40.

If either condition fails, the system skips score A and checks if the criteria for score B are met. The system continues down the list until a valid match is found.