Quality control categories

The quality control categories allow you to group related quality control questions, making it easier to evaluate and score them collectively rather than individually.

In some industries, such as food and beverage, official quality control guidelines distinguish between types of quality issues. For example:

• Major issues: Spoiled items, mold, or contamination.
• Minor issues: Small dents, surface blemishes, or slight bruising.

Instead of evaluating each issue type separately, you can group related checks using categories.

For example, suppose you are checking a batch of apples. Your quality control check includes:

• How many apples have blemishes?
• How many apples have bruises?
• How many apples have cuts?

You can assign all three questions to the Minor Appearance Defects category.

Then, during scoring, you can answer one category-level question, such as, Did the batch pass all minor appearance checks?

This simplifies your scoring process, improves consistency, and aligns with standard inspection protocols.

You can use categories when you want to:

• Group related defects (example, appearance issues).
• Simplify scoring (example, one pass/fail for several related questions).

To create quality control question categories, follow these steps:

1. Select the Search icon , enter Quality Control Question Category, and then choose the related link.
   The Quality Control Question Category list page opens.
2. On the action bar, select New.
3. Fill in the Category and Description fields.

To assign the quality control categories to the quality control questions, follow these steps:

1. Select the Search icon , enter Quality Control Questions Category Assignment, and then choose the related link.
   The Quality Control Questions Category Assignment list page opens.
2. On the action bar, select Edit List.
3. Select the Categories Values field value for the quality control question.
   The Question Category Assignment list page opens.
4. On the action bar, select New.
5. In the Question Category field, select a category from the dropdown.
   You can assign more than one category to the quality control question. The assigned categories for the quality control questions are also visible in the Category Values field on the Quality Control Questions list page.