Introduction

The Aptean E-Commerce (ECM) extension for Microsoft Business Central is designed to help businesses deliver a seamless, self-service online ordering experience. This extension simplifies order management by connecting business operations directly with customer needs in real time and is tailored for industries like food and beverage distribution and retail.

With rising expectations for transparency, speed, and flexibility in B2B commerce, companies need tools that reduce manual intervention, enforce order accuracy, and enhance customer confidence. The Aptean E-Commerce extension meets these needs by providing an intuitive platform where customers can:

• Browse personalized product catalogs
• Select delivery dates and ship-to locations
• Apply smart filters and update item quantities easily
• Review order summaries and track shipments
• Access account information, invoices, and order history, all in one place

The platform also supports multilingual environments, automated order confirmations, and configurable order controls, enabling businesses to streamline fulfilment while offering customers greater visibility and control.

By integrating seamlessly with Business Central, this solution ensures accurate data flow between internal teams and external customers, helping companies reduce overhead, improve order efficiency, and stay competitive in fast-paced markets.