Create a purchase return order from a sales claim

With this feature, you can create a purchase return memo from a sales claim. The following procedure describes how to perform this activity.

1. Select the Search icon , enter Sales Claims, and then choose the related link.
   The Sales Claims list page opens.

2. Select the desired No.
   The Sales Claim card page opens.

3. On the General FastTab, in the Customer Name field, enter the relevant value.

4. On the Lines FastTab, in the Item No. field, enter the relevant value.

5. In the Location Code field, enter the relevant code.
   The vendor is determined based on inbound transactions associated with the specific lot used for the item.

6. In the Action Type field, select Return.

7. On the Lines FastTab, on the action bar, select Quantity to Return per Lot.

   This action is active only when the Action Type field value is set to Return. The Quantity To Return Per Lot page opens.

8. The Quantity to Return field value is automatically updated. However, you can modify the field value. This field value gets inherited from the Action Quantity field value in the sales claims lines.

9. On the action bar, select Create Purchase Return Order.
   The Sales To Purchase Selection page opens.

   This page displays entries based on combinations of Item No., Vendor No., and Lot No. field values. You can choose an entry based on the specific lot linked to the particular vendor.

10. Select the preferred entry and click OK.
    The system displays a dialog box confirming the creation of the purchase return order.

11. Click Yes.
    The system redirects you to the associated purchase return order.