Create a purchase return order from a sales claim

With this feature, you can create a purchase return memo from a sales claim. The following procedure describes how to perform this activity.

1. Select the Search icon , enter Sales Claims, and then choose the related link.
   The Sales Claims list page opens.
2. Select the desired No.
   The Sales Claim card page opens.
3. On the General FastTab, in the Customer Name field, enter the relevant value.
4. On the Lines FastTab, in the Item No. field, enter the relevant value.
5. In the Location Code field, enter the relevant code.
   The vendor is determined based on inbound transactions associated with the specific lot used for the item.
6. On the Lines FastTab, select the AssistEdit button next to the Quantity to Return per Lot field and then select the Create Purchase Return Order action.
   The Sales To Purchase Selection page opens.

This page displays entries based on combinations of Item No., Vendor No., and Lot No. field values. You can choose an entry based on the specific lot linked to the particular vendor.

7. Select the preferred entry and click OK.
   The system displays a dialog box confirming the creation of the purchase return order.
8. Click Yes.
   The system redirects you to the associated purchase return order.