Release of sales order

Article07/28/20232 min read

The selection of the Update Item Catalog check box on the Sales Order page indicates that the item in the sales line is not updated on the Customer Item Catalog page. When Release action is performed, the item gets inserted with the details such as Item No., Variant Code/UOM from the sales line.

  1. Navigate to the desired Sales Order page.
  2. On the Lines FastTab, the Update Item Catalog field appears.
    If the checkbox is selected, it indicates that the item gets updated to the customer item catalog from the sales line.
  3. On the action bar, select Release > Release.
    This action moves the added item to the Customer Item Catalog page, and now the Update Item Catalog checkbox is cleared.
    When an item exists on the Customer Item Catalog page, and the user tries to select the Update Item Catalog checkbox, an error appears.
    When you reopen the sales order for an item that was already released and perform release action as per step 4, the Customer Item Catalog is neither updated nor the record duplicated.

Currency code mismatch in the customer and sales document

A notification appears on selecting a line record on the Sales Item Catalog page when the Currency Code in the Customer Card page and Sales Price list page is different. When the Currency Code is blank on the Customer Card page, the Currency Code from General Ledger Setup is automatically inherited.

  1. Navigate to the Sales Item Catalog page for the desired customer.
  2. Select the desired line record.
    The system checks and compares the Currency Code of items on the Customer Card page and Sales Price list page related to the Customer Item Catalog. If any mismatch is found, a notification appears.