Check item catalog mandatory and private label when entering a sales line manually

Article07/27/20232 min read

If the customer is only allowed to order items within his catalog, there is a check when an item number is entered directly in the sales order line. If the item number in combination with the variant and unit of measure doesn’t exist in the Customer Item Catalog, it isn’t allowed to sell the item to this customer.

If the Private Label field is checked on an item, it is not allowed to sell this item if it doesn’t exist in the Customer Item Catalog. If the item and variant is selected in the sales order without being present in the Customer Item Catalog, an error message appears.

Entering an item manually on a sales order line

When entering a sales line manually on a sales order where the Customer is set as Item Catalog Mandatory = Yes, a notification will occur when for the first time a combination of an Item, Variant and Unit of Measure is entered that does not exist in the Item Catalog.

  • The notification indicates which Item No., Variant Code, and Unit of Measure is not set up in the Customer Item Catalog.
  • When entering a sales line manually on a sales order, an error will occur when the entered Item/ Variant is Private Label and it does not exist in the Item Catalog.

Changing the order date, sell-to customer or ship-to address on a sales order

When the Order Date, Sell-to Customer or Ship-to Address is changed in a sales order with existing lines and the (new) customer is set as Item Catalog mandatory = Yes, an error will be thrown. In this case, the sales lines should be deleted.

When the Order Date, Sell-to Customer or Ship-to Address is changed in a sales order with existing lines and the sales line include a Private label Item, an error will be thrown. In this case, the sales line that contains the Private Label item should be deleted.