Walkthrough: Send IE815 and Receive IE801 EMCS messages on transfer order

Article • 4/23/2025 • 3 min read

Before you start with this walkthrough, verify that your work date is todays date so your transactions to the EMCS Test environment will not be rejected for date reasons. The DEMO environment connects to the Belgium Government test platform. For this reason some of the setup that we use is Belgium country specific.

When you ship excise goods under duty suspension between locations, you want to be able to report these transactions to EMCS.

1. Select the Search icon , enter Transfer Orders, and then choose the related link.
2. Select New to create a new entry.
3. In the Transfer-from Code field, enter BLUE-BOND.
4. In the Transfer-to Code field, enter SILVER.
5. Fill in lines:

ItemQuantity
101020
121015
10808

6. Choose the Post (Ship) action and choose the OK button to post the transfer shipment of the goods.
7. Choose the Shipments action.
8. On the Posted Shipments page, choose the View action.
9. On the Posted Shipment page, choose the Customs Documents action.
10. On the Customs Documents page, choose the Edit action.
11. On the Customs Document page, select Vehicle in the Transport Unit Code field and type or select a license plate in the Identity of Transport Units field.
12. Choose the Process the IE815 message action.
13. Choose the Print e-AD Document.
14. Select the Send to and choose PDF Document.
15. Verify the message that is now visible in the Messages FactBox of the Customs Document.

16. On the Transfer Order, choose the Create Warehouse Receipt action and choose the OK button to open the Warehouse Receipt.
17. Choose the Post action and choose the OK button to post the Warehouse Transfer Receipt of the goods.
18. Choose the search icon, enter Posted Transfer Receipts, and then choose the related link.
19. On the Posted Transfer Receipt page, choose the View action.
20. On the Posted Transfer Receipt page, choose the Customs Documents action.
21. On the Customs Documents page, choose the Edit action.
22. On the Customs Document page, select Vehicle in the Transport Unit Code field and type or select a license plate in the Identity of Transport Units field.
23. Choose the Receive IE801 message action.
24. Choose the Print e-AD Document.
25. Select the Send to and choose PDF Document.
26. Verify the message that is now visible in the Messages FactBox of the Customs Document.
• When the Status is Success, the message was successfully received by the government.
• When the Status is Error, you can view the details in the error message field in the FactBox. You need to solve the error and then choose the Receive IE801 action again.

Each message creates a new entry in the Customs Document Mgt. Mail History List.

Customs documents will only be created automatically or manually (based on the setup) for bonded locations (under suspension).


Multiple customs documents can be generated for a single transaction based on the unique customs license combinations. These combinations are determined by the customs license settings defined at the location, customer, or vendor level.