Setting up order multiple per item

Article12/06/20232 min read

For logistical or commercial reasons, you can agree with your customer that they order products only in a multiple quantity. For instance, quantities that make a full pallet. The order multiple function can give a warning or a block during the sales order intake.

Setting up your order multiple policy per user

  1. Select the Search icon , enter User Setup, and then choose the related link.
  2. On the User Setup page, choose the policy per user in the Order Multiple Warning field.

Setting up customer specific order multiples

  1. Select the Search icon , enter Customers, and then choose the related link.
  2. Select the direct customer where you want to set the order multiple policy for and choose the Edit action.
  3. On the Customer Card page, open the details in the Setup recurring sales lines field.
  4. On the Recurring Sales Lines page, select, or create as New the line with customer specific code and then choose the Card Action.
  5. On the Standard Sales Lines Card, select the Enable order Multiple field and confirm the message.
  6. Fill in quantities in the Order Multiple field. If the line already contains a value in the Quantity field, it will be reset to 0,00 and you need to fill it in again.

Setting up general order multiples

  1. Select the Search icon , enter Recurring Sales Lines, and then choose the related link.
  2. On the Recurring Sales Lines page, select, or create as New a line that is not a customer specific code and then choose the Edit Action.
  3. On the Standard Sales Lines Card, select the Enable order Multiple field and confirm the message.
  4. Fill in quantities in the Order Multiple field. If the line already contains a value in the Quantity field, it will be reset to 0,00 and you need to fill it in again.