Resend a Payment Request with Updated Amount

Aptean Pay  •  Article  •  9/28/2025  •  2 min

For updating a payment request, the payment request status should be closed. For any other status other than 'Closed', this process is invalid. Also the Remaining Amount of the Customer Ledger Entry will have changed through standard procedures. For example, via application of a credit memo.

  1. Select the Search icon , enter Posted Sales Invoices, and then choose the related link.
    The Posted Sales Invoices page opens.

  2. Choose the Posted Sales Invoice record with the updated remaining amount.
    The Posted Sales Invoice page for the selected record opens.

  3. Choose Process > Send to Aptean Pay Request Queue.
    A dialog box opens displaying the following message:

    An Aptean Pay payment request for the selected posted sales invoice already exists in the Aptean Pay Queue. Are you sure you want to overwrite the existing Aptean Pay payment request?

  4. Choose Yes.

  5. Choose Navigate/Related > Aptean Pay Requests Queue.
    Here, you can see the updated amount in the Amount field.

  6. Choose Actions > Send to Aptean Pay.

The Request Status field changes to Processed from New, on successful processing.