Deletion of the Authorized Payment details
You can cancel the applied payment methods from sales documents and service documents. This allows you to make necessary changes for various reasons, such as errors in payment information or customer preferences, or to provide alternative payment details. You can subsequently apply a new detail by canceling the payment method you applied.
-
Select the Search icon
, enter Sales Order, and then choose the related link.The Sales Order list page opens.
-
Select the relevant sales order.
The Sales Order page opens.
-
On the action bar, select Actions > Aptean Pay > Cancel Applied Payment Method.
-
A prompt message appears. Select Yes.
The corresponding log entry of the canceled payment will be updated with the Cancel Payment in the Entry Type field on the Aptean Pay Log page.
After canceling the pre-authorization, you can still use the usual payment method. Canceling pre-authorization ensures flexibility in changing payment methods without losing the pre-authorization facility.