Apply the Credit amount to the Aptean Pay Receipt Queue

Use the Apply Credits action on the Aptean Pay Receipts Queue page to apply the credits memo to relevant Customer Ledger Entries automatically. Upon selecting Apply Credits, the system identifies the credit memo associated with the transaction based on the Credit Memo Reference No. field, ensuring that a valid credit memo number is provided. Subsequently, the system creates an application entry that links the credit memo to the relevant invoice, updating their respective remaining amounts accordingly.

This process ensures that the remaining amount of both the invoice and credit memo customer ledger entries decreases by the credit amount, facilitating accurate accounting of balances.

View applied credits on the Customer Ledger Entries page

The system applies the credit to relevant customer ledger entries, updates the Receipt Status, and activates the Credit Applied toggle to reflect the deduction from the open invoice in the Aptean Pay Receipts Queue lines. See also Credit Memo Processing.