Overwrite an Aptean Pay Requests Queue Record
Aptean Pay
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Article
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4/6/2023
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2 min
After a payment request is created in the Aptean Pay Requests Queue page, you may want to make changes to the request. For example, if you want to change the value in the Amount or Email fields. To make these types of changes, you must overwrite the request.
- Requests that have a Status of New can be overwritten.
- Requests that have a Status of Processed can not be overwritten.
- Requests that have a Status of Error can only be overwritten in certain situations.
To overwrite an Aptean Pay Requests Queue Record
1.Select the Search icon 
, enter Posted Sales Invoices, and then choose the related link.
The Posted Sales Invoices page opens.
2. Select the posted sales invoice for which you want to overwrite an Aptean Pay Requests Queue record, and then on the action bar, choose Send to Aptean Pay.
A dialog box is displayed and you are asked whether you want to overwrite the existing Aptean Pay payment request.
3. To overwrite the record, choose Yes.