Purchase return orders
Items that are of poor quality, damaged, or no longer required can be returned by users after they receive items on a purchase order. In such a scenario, when quantity received needs to be sent back to the vendor, a purchase return order is used.
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Select the Search icon
, enter Purchase Return Orders, and then choose the related link.
The Purchase Return Orders list page opens.
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On the action bar, select New.
The Purchase Return Orders card page opens.
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On the General FastTab, select/enter information in the No., Vendor Name, Vendor Cr. Memo No., Contact, Purchaser Code, and Campaign No. fields.
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On the action bar, select Prepare > Get Posted Document Lines to Reverse.
The Posted Purchase Document Lines page opens.
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On the Posted Purchase Document Lines page, on the Options FastTab, turn on the Show Reversible Lines toggle, to view lines with quantities that haven't been returned yet. For example, excluding quantities from a posted purchase invoice that have already been returned from a new purchase return document.
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On the Document Type Filter field, select Posted Receipts or Posted Invoices.
On the Lines FastTab, the system displays the posted receipts enteries.
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Select the lines for which you want to reverse the purchase receipt entry.
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On the Purchase Return Orders page, the system generates the entries on the Lines FastTab.
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If you want to change the quantity to be returned, on the Lines FastTab, select Line > Item Tracking Lines.
The Item Tracking Lines page opens.
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On the Item Tracking Lines page, modify the quantity to be returned on the Quantity (Base) field.
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On the Lines FastTab, modify the quantity in the Quantity field.
Due to precise cost reversing, return orders are challenging to fulfill after an item has been used in production or sold.
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On the action bar, select Home > Post > Post.
The purchase return order is posted.