Walkthrough: Send IE815 EMCS messages on sales shipments

Customs Document Management for Drink-IT  •  Article  •  4/23/2025  •  3 min

Before you start with this walkthrough, verify that your work date is todays date so your transactions to the EMCS Test environment will not be rejected for date reasons. The DEMO environment connects to the Belgium Government test platform. For this reason some of the setup that we use is Belgium country specific.

Our customer Discount Deutschland AG is based in Germany. They are a tax warehouse and we ship our goods under suspension of duty to them. They ordered some of our premium beers.

1. Select the Search icon , enter Sales Orders, and then choose the related link.
2. Select New to create a new entry.
3. In the Customer field, enter the name Discount Deutschland.
4. Fill in lines:

Item Quantity
1010 40
1210 40
1080 12

5. Choose the Post (Ship) action and choose the OK button to post the shipment of the goods.
6. Choose the Shipments action.
7. On the Posted Shipments page, choose the View action.
8. On the Posted Shipment page, choose the Customs Documents action.
9. On the Customs Documents page, choose the Edit action.
10. On the Customs Document page, select Vehicle in the Transport Unit Code field and type or select a license plate in the Identity of Transport Units field.
11. Choose the Process the IE815 message action.
12. Choose the Print e-AD Document.
13. Select the Send to and choose PDF Document.
14. Verify the message that is now visible in the Messages FactBox of the Customs Document.

  • When the Status is Success, the message was successfully received by the government.
  • When the Status is Error, you can view the details in the error message field in the FactBox. You need to solve the error and then choose the Process the IE815 action again.

Each message creates a new entry in the Customs Document Mgt. Mail History List.


Multiple customs documents can be generated for a single transaction based on the unique customs license combinations. These combinations are determined by the customs license settings defined at the location, customer, or vendor level.