Troubleshooting

If the below error is encountered while using Aptean Pack and Ship functionality, please turn off DEP on your machine by running the following:

In Techy terms:

• bcdedit.exe /set {current} nx AlwaysOff
• Then restart the machine.

In Standard terms:

• Open System by clicking the Start button Picture of the Start button, right-clicking Computer, and then clicking Properties.
• Click Advanced system settings. Administrator permission required. If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.
• Under Performance, click Settings.
• Click the Data Execution Prevention tab, and then click Turn on DEP for all programs and services except those I select.
• To turn off DEP for an individual program, select the check box next to the program that you want to turn off DEP for, and then click OK.
• If the program is not in the list, click Add. Browse to the Program Files folder, find the executable file for the program (it will have an .exe file name extension), and then click Open.
• Click OK in the System Properties dialog box if it appears, and then click OK again. You might need to restart your computer for the changes to take effect.

To turn on DEP for a program, clear the check box next to the program that you want to turn on DEP for, and then click OK.